This article will show you how to set up your Mail account. Please note that this is only available to those using an Apple Mac computer or laptop.


Step 1 – You will need to open your Mail. If you haven’t added a new account yet, you will be taken directly to the ‘Add Account’ prompt. If you are adding an additional account, or this prompt doesn’t automatically appear, you will need to select ‘Add Account’ from the Mail menu.



Step 2 – From the ‘Add Account’ prompt, select ‘Add Other Mail Account…’ and click Continue.



Step 3 – Enter your email account information.

  • Full Name – Your name as you would like it to appear.
  • Email Address – Your full email address.   
  • Password – The password for your email account.    



    Click the ‘Create’ button when your ready.


Step 4 – Next, enter your incoming mail server information.

  • Account Type – This can be either IMAP or POP, depending on your personal preference. For more information on the two options please click here.
  • Mail Server – This will be mail.yourdomain.com/.co.uk
  • User Name – Your full email address.
  • Password – The password for your email account.    




Step 5 – Click the ‘Next’ button to proceed. You will be taken to a second screen to confirm additional details.

  • Path Prefix – Leave this blank.    
  • Port – You will want to connect using the correct port based on the settings you have selected.
  • IMAP – 143, or 993 if you are using SSL.
  • POP – 110, 995 if you are using SSL
  • SSL Checkbox – Check this box if you wish to connect using SSL encryption.
  • Authentication – Be sure that Password is selected from the drop down menu.



Step 6 – You will now need to configure the Outgoing Mail Server.


  • SMTP Server – Use your IP address or mail.yourdomain.com/co.uk
  • User Name – Your full email address.    
  • Password – The password for your email account.  



    Step 7 – Click the ‘Create’ button when you are ready.


    Step 8 – Your email account has been created and is ready to use. If you need to change of verify account settings, please follow the instruction below.


  • Select "Preferences" from the Mail menu.
  • Click on the "Accounts" tab from the Preferences window.
  • Select your new account from the left hand column.
  • Click the "Advanced" tab and uncheck the box to "Automatically detect and maintain account settings."
  • Navigate back to the "Account Information" tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu.


You will be taken to the SMTP server list. Click the Advanced tab and verify the following settings:


  • Be sure the box to "Automatically detect and maintain account settings" is not checked!
  • Enter your desired outgoing mail port. Since many ISPs block port 25 (the default outgoing mail port), we strongly suggest using port 587, or port 465 if SSL is enabled.
  • Select "Password" from the Authentication drop-down menu, and make sure the "Allow insecure authentication" box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.