When the 'go-live' process is due please consult this checklist to ensure that all points have been checked by yourself and that you are familiar with any of the processes. If you would like any further information on these points, please contact us.


Website Product Content

Please ensure that the website content has been throughly checked before go live and that it meets your requirements. If the content migration was managed by support, recent changes to the live website may not be reflected on the development website, please contact support to confirm.


When checking the website content, do check all aspects from images, categories, prices, stock and availability.

Payment Details 
We strongly recommend that you test your payment gateway(s) before the website is put live, even if the new website is linking to an existing PSP. Although, this is a check that we do complete, it is important that the customer journey is understood by the website owner or admin.


(Braintree)

If you have not already done so, you will need to [sign-up] for a Braintree account. Once you have applied for your account, you will need to activate your account and complete your dummy transactions to familiarise yourself with the Braintree interface and complete the account activation.

  • If you already have a Braintree account, please provide us with your:

  • Merchant ID
  • Public Key
  • Private Key
  • Credit Card Types Available Selection
  • 3D Secure Verification        
  • Threshold Amount
  • Payment Action Type
  • Country Specifics


Please note; Braintree integration is with 'Pi' integration only.


(SagePay)

If you have not already done so, you will need to sign-up for a SagePay account. Once you have applied for your account, you will need to activate your account and complete your dummy transactions to familiarise yourself with the SagePay interface and complete the account activation.


If you already have a SagePay account, please provide us with your Vendor Name and both Live / Test Encryption Password. If you do not have a note of these details, please contact Sagepay Support.

For payment tutorials [click here]


Please note; Sagepay integration is with 'Form' integration only.


(Paypal)

If you have not already done so, you will need to sign-up for a Paypal account, alternatively please provide us with your login details and we will retrieve the API username, password and signature for you.

For payment tutorials [click here]


(Amazon Pay)

If you have not already done so, you will need to sign-up for a Amazon business account, alternatively If you already have a Amazon account, please provide us with your:

  • Merchant Id    
  • Access Key Id    
  • Secret Access Key    
  • Client Id    
  • Client Secret

Provide us with your Contact Details

We require these details for your website.


  •     Company number
  •     VAT number
  •     Full postal address
  •     Contact/Sales phone number
  •     Email address for system notifications and customer contact

These details are for our internal use.

  • Email address of best point of contact regarding your website (website admin).
  • Phone number of best point of contact regarding your website (website admin).


Domain & Emails

Domain

If you require we can manage the hosting of this for you. If you would like to transfer your domain into our control, please change the IPS tag of the domain to ‘123-reg', if the domain is already held in a 123-reg account, please begin an ‘inter-account transfer' to 123-reg, contact us for the username.


Alternatively the domain can remain in your control, if so please contact us so that we can provide you with the IP address for the 'www' & '@' A records. Please contact support for more information.


Email

If you require we can manage the mail accounts for you, which is also part of the domain management service. We will provide you with up to 5 POP email accounts @ 2GB in quota each (additional accounts can be purchased). Please contact support for more information.


G Suite Gmail Email Service

If DNS is to be managed by us, please provide us with your MX records for this service.


SSL Certificate

An SSL certificate is required at the point of go live, please ensure you have completed the application and verification process. Please contact support for more information and range of SSL certificates.


301 Redirects & Sitemap

If you have an existing website it is important to update search engine results with the new page URL's. This will help maintain your page rankings. Depending on how your existing site has been constructed these could be dynamic or static. Dynamic URL's will require code to be written (POA), static can easily be written within a spread sheet. If you use an SEO company for your website please ask them for further information or contact our support team.


Google ID's

Please provide to us your Google UA number and Adwords ID's.


Information Pages

You will need to complete your customer services/help pages, these include the Terms and Conditions, Privacy Policy, Delivery and Returns and Contact Us pages. If you are unsure on what should be included within these pages, please see these links for further information. [click here]


We strongly recommend completing these pages prior to going live.


Delivery Setup

Within the Liquidshop admin area, you will need to define your delivery charges and set up, this includes any free postage promotions, postcode surcharges and delivery restrictions. If you would like any assistance with this process, please contact the LiquidShop Support Department.


We strongly recommend that this is tested with various products and scenarios.


Default Metadata

Before going live you may not have time to complete all your metadata, but wish ensure that blank titles and descriptions are not displayed for a search engine result. For this purpose Liquidshop has a default meta data area, for further information see our further help topics for SEO.


Live Transaction

The final step we recommend taking is to perform a live transaction on your website, this will give you an idea of the process that your customers will be taking when they place orders and also confirms that the payment setup is complete. For payment tutorials [click here]


Your website payments will be in test (sandbox) mode, to process a live transaction please ensure we have been your live transaction details.


Website build sign off forms

When you are ready to put your website live, we will need to have the completed sign off forms signed and returned to us. Please note we require 48 hours notice prior to go-live and due to testing and monitoring we do not put websites live on Friday's or bank holidays. We have found from our client's experiences that a Tuesday or a Wednesdays morning are best suited. We also advise that a website is put live as early as possible within the day to allow for propagation.


The forms are available for download here: [click here]


A little About Propagation

When a new website is deployed it is usual that DNS changes will need to made to the domain records, this will be in the form of an IP or name server update. This update process is called propagation and occurs when domain name servers (DNS) on the Internet world-wide update their records (DNS tables) to reflect any updates to domain names and IP addresses. The propagation process must be completed for your changes to be recognised throughout the Internet.


Propagation will take a while to complete depending on the TTL that is applied. It is possible that the process will take anywhere from a few hours to 24 hours to complete and during this time traffic will be delivered to the existing and new website.